What is a Website?

In its most basic form a Website is a document that contains information on a specific subject and it is stored in a computer system connected to the World Wide Web.

Which are the main benefits of having a Web site?

• Advertise your business to the public.
• Improve your customer services and provider processes.
• Have information about your services and products.
• Sell and make new contacts at any time.
• Make communications more effective between people, companies, government and institutions, among others, in order to establish a relation.
• The communication between you and your customers can be at any time and from/to any location. This will help to improve your sales and your customer service.

How long does it take to create a website?

It could be few days or weeks according to:

• The definition of your business
• The written documentation available
• The strategy and scope of your website
• The pictures, images and documents to be published
• The description of you products and services

Can I do business through my website?

One of the main objectives of a website is to increase sales; actually it is possible to develop a website with an online shopping form over a pre-established procedure.

Can I have a section restricted only for my customers?

Yes, the rules to access your website are defined by you. Your site can be open, restricted or partially restricted based on a Users Control System.

If I need any change in my website, how can I do it?

Your Website is as active as your business. We will develop a maintenance and support plan according to your needs.

Do I have to hire a person to do the website maintenance?

It will depend on your business needs, but generally it will require only few hours per month, therefore it can be done on a monthly maintenance plan.

How easy is it to make changes in my website?

To make changes in the content is very easy; to modify the website is different. It really depends on the change or modification you want.

How expensive will be to modify a website?

Once again it will depend on the change or modification you want. But you can do a forecast having a maintenance plan for each moth or even for each year.

Who will do the changes?

The changes can be included in the maintenance plan, it can be done by a person in your company, by an outsourcing plan or you can do it by your self using some tools.

Where will the website of my company be located?

Once created, the Website has to be uploaded into a Host Server that is connected to the World Wide Web to make it available to your customers. These Host Servers operate 24 hours 365 days a year.

What name should I use for my website?

All the Internet addresses in the Internet URL - (Uniform Resource Locator) have a special system of nomenclature; the domain name is the main address that locates the organization within the World Wide Web. For instance "www.yourbusiness.com.au" where "com" means commercial web and "au" is the code for Australia which means the business is located in Australia. You can use the name of your business or an abbreviation depending on availability.